Connected Warranty Plus

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The online, real time UPS service package

 

Connected Warranty Plus is a new service offer combining service and IoT connectivity for the ultimate peace of mind – for certainty in an uncertain world. It provides 3 years of service coverage and IoT connection for your installed UPS and delivers frontline protection for the most critical applications and their operating environments.

 

 

3-year warranty package

 

A comprehensive service starting from UPS commissioning:

  • SoLive mobile app
  • SoLink remote monitoring by service experts
  • Preventive maintenance visit over the period
  • Spare parts and labour for on-site corrective visits

 

 

 
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Available for MASTERYS BC+ and GP4 (10-40 kVA)
equipped with Net Vision card

 

 

How does Connected Warranty Plus work?

 

SoLive app

SoLive app: your system at your fingertips

  • Intuitive mobile app (iOS and Android)
  • Real-time remote monitoring
  • Instant notification of anomalies

 

Link-UPS serviceSoLink service: remote expertise by your side

  • Permanent remote surveillance by the Socomec Service Centre
  • Proactive remote diagnostics and troubleshooting
  • Periodical UPS health check reporting

 

Preventive and corrective interventionPreventive and corrective intervention

  • Onsite qualified technical support
  • Fast and precise diagnostics
  • Professional tools and safety procedures