Your UPS and the Socomec UPS Service Centre in continuous contact

T.SERVICE benefits:

T.SERVICE offers

Immediate UPS failure notifications and periodic status reports issued by the Socomec Service Centre via e-mail or SMS. 

Communication

Two-way communication; thanks to T.SERVICE, the UPS is not only sending periodic reports or alarms, but can also be checked by our technical service department - at any time.

Connection

Via modem between the UPS and the Socomec Service Centre (GSM modem or analogue modem installed to the customer’s phone system).

The service

 • Service is delivered 24/7/365 to provide the customer with peace of mind.
• The constant surveillance is ensured by automatic SMS notifications from service station to Socomec’s team of experienced engineers.
• T.SERVICE makes the Socomec Service engineers available to answer questions quickly and efficiently, resulting in the Mean Time To Repair (MTTR) being dramatically reduced.