Commissioning, Inspection and maintenance

CIM

Global presence for a proximity service 
250 CIM engineers and technicians are available throughout the world with:

   • 10 branches in France
   • 9 European subsidiaries
   • 2 Asian subsidiaries
   • representatives in 60 countries.

Your manufacturer's experience guarantees the reliability of your machines over a period of time

By choosing SOCOMEC UPS service you will benefit from:

   • the expertise of our technicians trained regulary in SOCOMEC UPS machine developments 

   • guaranteed quality monitoring and consultation for your installation developments 

   • the availability of original tested parts, taking the latest developments into account.

Quality assurance and environmental respect

CIM teams work in compliance with international standard ISO 9001 (labour and spare parts). With the permanent aim of respecting the environment, CIM offers services which meet European standards for waste disposal and processing (batteries, chemical condensers, passive and active components, plastics, electronic cards and metals).

A full range of services

CIM is your privileged contact throughout your equipement's life: from installation to development, CIM provides you with support and permanent assistance.

TRAINING

To train your static power supply operators, SOCOMEC UPS offers courses to take place either in our training centre, including practical work on didactic machines, or on your site:

    • Discover and operate

     - the operating principle of the static power supply and sub-assemblies
     - using the system: start up and controls.

    • Analyse and understand

     - equipment parameter configuration
     - alarms, their interpretation and location.

COMMISSIONING

By commissioning your equipment, CIM guarantees that your static power supply will be compatible with its environment and will comply with the various installation standards.

WHY CHOOSE A CONTRACT?

A maintenance contract means you can:

    • guarantee the availability and reliability of your installation over a period of time

    • accurately define the services appropriate to your equipment and requirements

    • plan a budget in advance, which doesn't change from year to year

    • benefit from reductions on labour and spare parts.

MAINTENANCE CONTRACTS

Preventive maintenance

Like any electrical appliance, a static power supply needs regular servicing to provide maximum safety. Preventive maintenance is designed to prevent any premature failure or ageing
An annual visit is made to perform the following operations:

    • mechanical inspections
    • electrical inspections
    • dust removal
    • battery inspection
    • replacement of defective parts.

SERVICE HOT LINE

A COMPLETE REPORT AFTER EACH VISIT

Curative maintenance

As an installation ages, it is more likely to breakdown and stricter monitoring is therefore necessary.
You will benefit from:

     • priority repair and rapid intervention services
     • a choice of intervention time depending on your requirements: 6, 12 or 24 hour
     • the possibility of "round the clock" service
     • a commitment to a specific time for repair

CHOICE OF SOLUTIONS FOR DEVELOPING AND UPGRADING YOUR INSTALLATION

CIM advises you in the choice of solutions for developing and modernising your installation according to your environment.
This advice particularly concerns the following requirements:

     • redundancy
     • power increase
     • recommendations for solutions to harmonics problems
     • etc.